Privacy Policy

At Live Liverpool Letting Agency, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website or services.

1. Information We Collect

We collect personal information in the following ways:

Contact Information: When you contact us or submit an inquiry, we collect your name, email address, phone number, and other relevant details.

Property Inquiries: If you inquire about renting or listing a property, we may collect additional information such as your address, rental preferences, and other related details.

Website Usage: We may collect information on how you use our website, including IP addresses, browser type, and pages visited, through cookies and similar technologies.

2. How We Use Your Information

We use your personal information to:

Provide Services: To respond to your inquiries, process rental applications, and manage property listings.

Communicate: To send you information about new properties, updates, and services we offer.

Improve Our Website: To understand how our website is used and make improvements based on visitor behavior and preferences.

Compliance: To comply with legal obligations and maintain proper records.

3. Data Security

We take data protection seriously and implement appropriate technical and organizational measures to safeguard your personal information. We use secure servers and encryption to protect the data you provide.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties in the following situations:

Service Providers: To carry out services such as payment processing, marketing, and property maintenance.

Legal Compliance: If required by law or in response to legal processes, such as a subpoena or court order.

5. Cookies

Our website uses cookies to enhance your user experience. Cookies are small files stored on your device that help us analyze website traffic, personalize content, and remember your preferences. You can choose to disable cookies in your browser settings, though this may affect some website functionality.

6. Your Rights

You have the right to:

Access: Request access to the personal information we hold about you.

Correction: Correct any inaccuracies in your personal information.

Deletion: Request the deletion of your personal information (subject to legal requirements).

Opt-Out: Opt-out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please email us at [email protected]

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before submitting any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date of the change.